Sheryl Kingstone, Research VP of Customer Experience & Commerce at 451 Research, discusses the role of data in improving the customer experience.
In this case study, read about how a global media company uses analytics for better customer insight.
Check out why Gartner named Syntasa a Cool Vendor in Personalization.
In this case study, read how a global retailer is driving innovation in both the products sold and the channels through which they are sold.
Use customer data with a behavioral context to discover the optimal path to conversion, retention, and profitability.
See how Lenovo’s business analytics team is simplifying complex datasets and making them actionable through the application of customized machine learning algorithms.
A state transportation agency used Syntasa’s Behavioral Sentiment Analytics to surface underserved communities and inform more equitable transportation planning through AI-powered insights.
Syntasa’s Speech-to-Text Solution converts audio into text, detects language, translates non-English text, and summarizes content with advanced machine learning. It integrates with Spark for efficient processing and automated monitoring. The solution includes sentiment and topic analysis, and real-time dashboards for easy tracking and visualization, providing deeper insights for data analysts.
OMES teamed up with Syntasa and Google to centralize data across state agencies, improving access, streamlining processes, and enabling better decision-making with advanced analytics and machine learning.
Boost customer trust and conversion with Syntasa’s real-time social proofing solution that enhances product credibility using live popularity stats and AI-powered review summaries.
A regulatory agency partnered with Syntasa, Google, and T&T Consulting Services to analyze public comments related to a proposed rule. The solution helped reviewers identify exact and near duplicates to speed the review cycle.
