ODI works with California state agencies and departments to use human centered design and technology to reimagine and redesign processes, systems, and services.
Gain insights into people’s attitudes, concerns, and needs
Build the digital infrastructure that leverages Calfornia’s vast digital footprint to:
- Promote surveys to visitors to ca.gov websites
- Automate data collection, modeling, and analysis
- Use Natural Language Processing to identify trending topics
Scaling Sentiment: Using digital surveys to target vaccines
“California’s Office of Digital Innovation, in partnership with California Department of Public Health, California Office of Emergency Services, and other stakeholders, is driving an effort to promote vaccination , particularly among underserved communities.”
– JP Petruccione, Director, ODI Insights
Tap into digital behavior to keep your finger on the pulse of your constituents — which topics are most popular, how is sentiment trending, and where should you focus your efforts?
Quickly and easily ingest many different types of data (both structured and unstructured), including surveys, vaccination metrics, news, social media, and search.
The COVID pandemic is an urgent problem that requires quick action. Sytasa’s software and expertise enabled the project to deliver value within 6 weeks.
Intuitive visualizations and maps make insights easy for communicators to use and determine which campaigns and audiences will yield the best results in their community.
Applying Natural Language Processing algorithms measures sentiment and topic modeling techniques find patterns in conversations to see which narratives emerge.
The Syntasa software and all data is contained within a private cloud environment that is owned and governed by the customer